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Tuesday 16 July 2013

The 3 Levels of Awareness

When you communicate a message to someone, three levels of awareness are at play at the same time:
  • objective reality - what the person actually sees and hears happening
  • interpretation - how they make sense of what they hear and see
  • the individual - how they react to what they see and hear
Getting the message across depends on the level of awareness you have while you are in conversation.